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Find the most frequently asked questions here.
Frequently Asked Questions (FAQ)
1. How long does shipping take? Due to high demand, orders to the USA typically take 7-15 business days to arrive. You will receive a tracking number as soon as your order is shipped.
2. Is the ReliefPro™ Massager easy to use? Absolutely! It features a simple one-button interface. You can switch between 4 massage modes and adjust intensity levels with ease. It’s designed for everyone.
3. Does it come with a charger? Yes! Each package includes a USB charging cable. A full charge can last for several days of normal use.
4. Can I use it for back or leg pain? While it is specially designed for the neck and shoulders, its ergonomic design allows it to be used on other muscle groups like the lower back or thighs for relief.
5. What is your return policy? We offer a 30-day money-back guarantee. If you're not satisfied, contact us at support@getnovadeals.com and we’ll guide you through the return process.
6. Is my payment secure? Yes, 100%. We process all payments through PayPal, one of the world's most secure payment gateways. We never see or store your credit card information.